[c152] Chounta, I.A., Avouris, N. (2009). Heuristic Evaluation of an Argumentation Tool used by Communities of Practice. In EC-TEL 2009 Workshop: "TEL-CoPs'09: 3rd International Workshop on Building Technology Enhanced Learning solutions for Communities of Practice". (pdf )
Abstract. This paper reports a systematic evaluation study of a groupware application that was build to support communities of practice. The purpose of this study was to apply existing Evaluation Methodologies on groupware applications, record the results and point out the weak points of the evaluation scheme. Our main objective is not to evaluate the particular application but to record the whole evaluation process that was followed in order to reflect on the characteristics of the approach, point out the difficulties and significant parts of our study for further research in the field of evaluation of communities of practice groupware tools.
Keywords: heuristic evaluation, CSCW, communities of practice.